Communication Skills
Without communication skills, other competencies lose their value. Communication skills are used to share knowledge and vision, sell products and services, inspire and motivate people and are at the core of business growth.
We help managers to develop skills to understand, involve and influence their subordinates. We help non-managerial staff get involved, speak up, share ideas and influence their customers, team and leaders. We help people from different cultures to decode the filters that give rise to many of the misunderstandings, frustrations and conflicts that occur in a multi-cultural work environment.
Each program we create goes through our unique four step customization process and can be made up of a whole range of topics, skills subject areas.
Without communication skills, other competencies lose their value. Communication skills are used to share knowledge and vision, sell products and services, inspire and motivate people and are at the core of business growth.
We help managers to develop skills to understand, involve and influence their subordinates. We help non-managerial staff get involved, speak up, share ideas and influence their customers, team and leaders. We help people from different cultures to decode the filters that give rise to many of the misunderstandings, frustrations and conflicts that occur in a multi-cultural work environment.
Each program we create goes through our unique four step customization process and can be made up of a whole range of topics, skills subject areas.
Training Topics
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Business Writing |
  Surveys show that half that time is wasted because of either bad writing or dealing with unnecessary emails. Figure a conservative 30 minutes of wasted time per person per day spent on email and then times that by the number people in your organization. If you just did the math you will see that the amount of wasted time and energy is staggering and that a small investment in good business writing training can have huge effects on the bottom line of your organization. Contact us to learn more.
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Presentation Skills |
The modern business presentation with its charts and bullet points has become the standard vehicle for sharing information in all companies. It has also because the greatest cause of sleep, inattentiveness and boredom in meetings because over 80% of them are hugely ineffective. The Wall street Journal estimates that bad PowerPoint presentations alone cost $252 million per day in wasted time and this is just the tip of the iceberg. Our presentation training focuses on reawakening your staff to the art of the story and to using structures and tools that gets your message across clearly, persuasively and memorably.Contact us to learn more.
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Creativity & Innovation |
In today’s fast moving and ever changing business environment it is no long just a good idea to have a culture of creativity and innovation—it is an absolute necessity! We want to help your company change from being one where creativity and innovation is just the domain of a few ‘creative types’ to one where everyone is armed with the tools to harness their innate creativity. Once we help your people awaken to their creative potential we can then teach them how to leverage that energy to spread innovation throughout your organization and make it more dynamic, exciting and productive. Contact us to learn more.
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Influence |
Why is it that some people have an inordinate ability to get people to follow them, accept their ideas or buy their products? We tend to think that they just have some mysterious or indefinable qualities that we can’t put our finger on. However, influence professions over the years have identified exactly what makes us say ‘yes’ to some and ‘no’ to others and there is nothing mysterious or indefinable about it at all. Let us show your organization exactly what it take to get people to say ‘yes’ and put your people on a path to becoming powerful influencers.Contact us to learn more.
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Conflict Management and Resolution |
Anger, resentment, poor relationships and an adversarial work environment can sap a company’s productivity faster than the worse recession. At Communication Consulting we teach people what it takes to deal constructively with conflict so that you can not only have clear and open channels of communication in the workplace but build an atmosphere of cooperation, trust and teamwork as well. Contact us to learn more.
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Assertiveness in Action & Communication |
Have important questions you’ve asked at meeting been met with silence—only to find out later that your subordinates actually had strong opinions on the subject? Is getting people’s honest input like pulling teeth? If you answered yes to any of the above questions your organization probably suffers from one of the most common and debilitating communication problems: lack of assertiveness! Let us show you how to transform your company culture from one where fear and reactive behavior are commonplace to one where people are empowered to speak up and take action that can help move your business forward.Contact us to learn more.
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Cross-cultural Communication for Expats |
We would never make a person a captain of a ship who had never been sailing. Yet everyday, companies send staff half way across the world to navigate unfamiliar cultural waters without the requisite knowledge to do it. Sending a person across the globe is expensive and time consuming. Should an expat employee fail to integrate successfully in the host culture—or worse—have to return home because they or their spouse could not handle the assignment; the cost is enormous! Make sure that your expats are not only armed with the knowledge, tools and strategies to bridge cultural divides but are also prepared to leverage those differences to help your organization be more competitive, innovative and profitable.Contact us to learn more.
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Cross-cultural Communication for Local Staff |
Are you having difficulty understanding the motives or methods of your expat colleagues? If so, you’re not alone. According to one survey 78% of employees in China think that they have considerable difficulty in dealing with foreign managers or colleagues. It goes without say this diversity can have a huge effect on your company’s bottom line. Yet cultural diversity can be your friend and not your enemy. At Communication Consulting we want to show you’re that by leveraging diversity we can take something that most people see as a problem and turn it into something that can make your organization more transparent, innovative and productive.Contact us to learn more.
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Communication Styles |
Do you have a lot of people who need to work together but find it difficult due to personality or communication differences? If your answer is yes then you are in the majority. Most organizations say they value diversity but then have big problems dealing with the side effects of clashing personalities and communication styles. We want to show you that by understanding the different ways that people communicate and interact with one another that you can use this knowledge to create teams that are much stronger and more productive than they were before.Contact us to learn more.
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Creative & Interactive Meetings |
According to a survey conducted by Microsoft, the average employee spends 5.6 hours of each workweek in meetings—71% of which are not productive. That means that the average worker wastes the equivalent of five weeks of work every year vegetating in unproductive meetings. With the proper training, your meetings can stop being a waste of time and start becoming a brilliant tool for creating collaboration, generating ideas and moving from vision to action. Let us show you how our creative and interactive meetings training can put you on that path today. Contact us to learn more.
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Communication across Departments and Functions |
Sales and manufacturing are locked in a never-ending conflict over production quotas while quality control and purchasing battle over pressure on pricing. Sound familiar? If so you’re not alone. Sometimes it seems that the better each department does their job, the greater the conflict between them. So how do we create open communication, mutual understanding and a constructive dialog across departments and functions despite conflicting opinions and priorities? At Communication Consulting we can help you answer these vital questions and assist you in equipping your organization with the communication tools needed to bridge these communication challenges.Contact us to learn more.
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Teamwork & Teambuilding |
It is no secret that teamwork—or the lack thereof—can make or break a company. The secret is not that teamwork is necessary, but what it takes to create the environment of collaboration, trust and camaraderie that will foster and encourage this vital team spirit. In our teamwork seminars and teambuilding programs we not only get your people to work effectively in teams but also get them to discover what made it happen and what stops us from being able to do it all the time. Contact us to learn more.
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NLP (Neuro-Linguistic Programming) |
Do you feel that you are currently living up to your potential as a person? Do you want to become more resourceful, influential and proactive both in work and life? If so, Neuro-linguistic programming (NLP) will enable you to determine how. With NLP you will discover how to break the barriers of your limited thinking and change how you communicate with and influence others. In doing so you will also see how these personal transformations can not only make your personal life more rewarding but make your business more productive and successful as well.Contact us to learn more.
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